#1 NJ Website Support Company

Web Assurance Plans

Carlson Web Design is an NJ website support company. We provide support and maintenance to website owners in NJ and to our customers throughout the USA who do not have the time or the expertise to do this themselves.

We specialize in WordPress website support and maintenance only. We do not support websites using other content management systems. Please view our service plans below, and contact our NJ website support company if you have any questions.

Website Assurance Plans

Standard

$297 per quarter

10% discount if pre-paid for a full year

WordPress core software updates (as they become available)

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WordPress periodically releases updates to its core software that includes functionality enhancements, performance improvements, and security upgrades to prevent vulnerabilities and decrease the likelihood of your site being hacked. These updates are important to implement as they become available.

2x per month WordPress software plugin updates

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Nearly all WordPress websites utilize at least a few third-party software plugins to extend the functionality of the WordPress Content Management System. Examples of these include forms, calendars, security plugins, and SEO software. These plugins frequently issue updates that should be addressed as they become available. Occasionally, troubleshooting of these plugins is needed, or an alternative might be recommended. Without regularly monitoring and updates, your website’s performance will be sub-optimal and more susceptible to security breaches and hacking.

Daily site backup

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A secure copy of your entire WordPress website, its database, content, and all software plugins will be created daily. Regularly scheduled backups are vitally important in the event that your website goes down and needs to be restored.

Security monitoring

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We put into place best-practice security measures in every website that we build. However, new security threats and vulnerabilities arise regularly on the Internet. Continual monitoring of these threats is needed so that proactive measures can be taken to protect your site against malicious attacks.

Monthly website maintenance reports

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We will analyze your website for any security vulnerabilities and coding errors so that it performs optimally.

Error troubleshooting and repair

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If any viruses, hacking issues, or software conflicts arise, we will fix them.

FREE transfer to Flywheel Hosting — Includes monthly premium web hosting valued at $35/month

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Not all web hosts are equal. Our preferred vendor is Flywheel, a managed WordPress hosting company. It is fast, secure, high-quality web hosting that specializes in WordPress-built sites.

60 minutes of reserved time for minor site edits

Professional

$597 per quarter

10% discount if pre-paid for a full year

WordPress core software updates (as they become available)

More Info

WordPress periodically releases updates to its core software that includes functionality enhancements, performance improvements, and security upgrades to prevent vulnerabilities and decrease the likelihood of your site being hacked. These updates are important to implement as they become available.

WordPress software plugin updates on a weekly basis

More Info

Nearly all WordPress websites utilize at least a few third-party software plugins to extend the functionality of the WordPress Content Management System. Examples of these include forms, calendars, security plugins, and SEO software. These plugins frequently issue updates that should be addressed as they become available. Occasionally, troubleshooting of these plugins is needed, or an alternative might be recommended. Without regularly monitoring and updates, your website’s performance will be sub-optimal and more susceptible to security breaches and hacking.

Daily site backup

More Info

A secure copy of your entire WordPress website, its database, content, and all software plugins will be created daily. Regularly scheduled backups are vitally important in the event that your website goes down and needs to be restored.

Security monitoring

More Info

We put into place best-practice security measures in every website that we build. However, new security threats and vulnerabilities arise regularly on the Internet. Continual monitoring of these threats is needed so that proactive measures can be taken to protect your site against malicious attacks.

Monthly website maintenance reports

More Info

We will send you a report each month that outlines precisely what tasks we have completed to update your site and ensure that it runs smoothly.

Performance optimization

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We will analyze your website for any security vulnerabilities and coding errors so that it performs optimally. NOTE: If Carlson Web Design Studios created your website, performance optimization is included as part of its development.

Error troubleshooting and repair

More Info

If any viruses, hacking issues, or software conflicts arise, we will fix them.

FREE transfer to Flywheel Hosting — Includes monthly premium web hosting valued at $35/month

More Info

Not all web hosts are equal. Our preferred vendor is Flywheel, a managed WordPress hosting company. It is fast, secure, high-quality web hosting that specializes in WordPress-built sites.

90 minutes of reserved time for minor site edits

Premium

$897 per quarter

10% discount if pre-paid for a full year

WordPress core software updates (as they become available)

More Info

WordPress periodically releases updates to its core software that includes functionality enhancements, performance improvements, and security upgrades to prevent vulnerabilities and decrease the likelihood of your site being hacked. These updates are important to implement as they become available.

WordPress software plugin updates daily (or as they become available)

More Info

Nearly all WordPress websites utilize at least a few third-party software plugins to extend the functionality of the WordPress Content Management System. Examples of these include forms, calendars, security plugins, and SEO software. These plugins frequently issue updates that should be addressed as they become available. Occasionally, troubleshooting of these plugins is needed, or an alternative might be recommended. Without regularly monitoring and updates, your website’s performance will be sub-optimal and more susceptible to security breaches and hacking.

Daily site backup

More Info

A secure copy of your entire WordPress website, its database, content, and all software plugins will be created daily. Regularly scheduled backups are vitally important in the event that your website goes down and needs to be restored.

Security monitoring

More Info

We put into place best-practice security measures in every website that we build. However, new security threats and vulnerabilities arise regularly on the Internet. Continual monitoring of these threats is needed so that proactive measures can be taken to protect your site against malicious attacks.

24/7 uptime monitoring

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Website uptime is the time that a website or web service is available to users in a given period. We monitor your site’s uptime and receive alerts if it is offline for any reason so that we can address the issue.

Monthly website maintenance reports

More Info

We will send you a report each month that outlines precisely what tasks we have completed to update your site and ensure that it runs smoothly.

Performance optimization

More Info

We will analyze your website for any security vulnerabilities and coding errors so that it performs optimally. NOTE: If Carlson Web Design Studios created your website, performance optimization is included as part of its development.

Error troubleshooting and repair

More Info

If any viruses, hacking issues, or software conflicts arise, we will fix them.

FREE transfer to Flywheel Hosting — Includes monthly premium web hosting valued at $35/month

More Info

Not all web hosts are equal. Our preferred vendor is Flywheel, a managed WordPress hosting company. It is fast, secure, high-quality web hosting that specializes in WordPress-built sites.

One-hour strategy consulting meeting to discuss your website goals

First-Priority “skip the line” priority customer support
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Your website will be given priority access to support and site edit requests.

Up to 3 hours of premium service time. Services may include:

Graphic Design
Custom Web Design
WordPress Development
Social Media Updates
Additional blocks of hours for site edits can be purchased if needed. Unused hours cannot be rolled over into the following quarter.

NJ Website Support Company and WordPress Maintenance

NJ website support company
NJ Website Support Company and WordPress Maintenance

It is vitally important to update your site’s software regularly, back up its database, address security vulnerabilities, and occasionally troubleshoot problems. Our web assurance plans cover you if anything unfortunate happens to your website.

In addition to site updates, backups, and troubleshooting, we also include time for site updates in our website support and maintenance plans. If you need some photos or video added or some content updated, you can call us for that too. Carlson Web Design provides website support and maintenance in NJ and to our customers throughout the USA.

Contact our NJ website support company

Contact us if you are seeking a NJ website support company for your WordPress website. We offer site support and maintenance plans for companies throughout New Jersey and across the USA.

Services

Web Design & Development
WordPress Training
WordPress Development
Search Engine Optimization
Website Maintenance